Terms of Service

1. Definitions

• "FastForce", "we", "us", or "our" refers to FastForce and its affiliated offices in Saudi Arabia and Pakistan.
• "Client", "you", or "your" refers to the individual or entity engaging FastForce services or using this website.
• "Services" refers to any virtual assistance, marketing, technical, customer service, or other managed services provided by FastForce.
• "Agreement" refers to any service agreement, proposal, or statement of work entered into between FastForce and a Client.

2. Services

FastForce provides managed business services as described on our website and detailed in individual client agreements. The specific scope, deliverables, pricing, and timelines for services are defined in a separate written Agreement signed by both parties. These Terms apply in addition to, and do not override, the terms of any such Agreement.

3. Engagement & Onboarding

Services commence upon execution of a written Agreement and receipt of any applicable onboarding payment. FastForce reserves the right to decline any engagement at its discretion. Clients are responsible for providing accurate information, timely access to required tools and systems, and clear instructions necessary for service delivery.

4. Payment Terms

• Fees are as stated in the applicable Agreement or proposal.
• Invoices are due within the payment period specified in the Agreement. Late payments may incur interest at a rate of 1.5% per month or the maximum permitted by applicable law, whichever is lower.
• FastForce reserves the right to suspend services for accounts with outstanding balances beyond the agreed payment period.
• All fees are exclusive of applicable taxes unless stated otherwise. The Client is responsible for any taxes arising in their jurisdiction.

5. Confidentiality

Both parties agree to keep confidential all non-public information received from the other party in connection with the services. FastForce will not disclose client data, business information, or proprietary materials to third parties except as necessary to deliver the agreed services or as required by law. This obligation survives termination of the Agreement.

6. Intellectual Property

Upon full payment of all outstanding fees, ownership of deliverables created specifically for a client (such as written content, designs, or code) transfers to the Client, unless otherwise specified in the Agreement. FastForce retains ownership of its pre-existing tools, templates, methodologies, and internal systems used in delivering services.

7. Client Responsibilities

• Provide accurate, complete, and timely information required for service delivery.
• Grant necessary access to systems, accounts, or materials within agreed timeframes.
• Review and provide feedback on deliverables within the timeframes specified in the Agreement.
• Ensure that any materials provided to FastForce do not infringe third-party intellectual property rights.
• Comply with all applicable laws in connection with the services received.

8. Limitation of Liability

To the maximum extent permitted by applicable law, FastForce's total liability for any claim arising from the services or these Terms shall not exceed the total fees paid by the Client in the three months preceding the claim. FastForce is not liable for indirect, incidental, consequential, or punitive damages, including loss of revenue, data, or business opportunity, even if advised of the possibility of such damages.

9. Warranties & Disclaimers

FastForce warrants that services will be performed with reasonable skill and care by qualified personnel. We do not guarantee specific outcomes such as search engine rankings, revenue growth, or lead conversion rates, as these depend on factors outside our control. The website and its content are provided "as is" without warranty of any kind.

10. Termination

Either party may terminate a service engagement as specified in the applicable Agreement. In the absence of a specific term, either party may terminate with 30 days' written notice. FastForce may terminate immediately for material breach, non-payment, or conduct that is harmful to our team or other clients. Upon termination, the Client remains liable for fees for work completed up to the termination date.

11. Website Use

• You may use this website for lawful purposes only.
• You must not attempt to gain unauthorised access to any part of the website or its underlying systems.
• You must not use the website to transmit harmful, defamatory, or unlawful content.
• We reserve the right to restrict access to the website at any time without notice.

12. Modifications to Terms

FastForce may update these Terms from time to time. The updated version will be posted on this page with a revised date. Continued use of our services or website following any update constitutes acceptance of the revised Terms. For active service engagements, material changes will be communicated by email.

13. Governing Law

These Terms are governed by the laws of the Kingdom of Saudi Arabia. Any dispute arising from these Terms or our services shall first be subject to good-faith negotiation. If unresolved, disputes shall be referred to the competent courts or arbitration body in Al Khobar, Saudi Arabia, unless otherwise agreed in a signed Agreement.

14. Contact

For questions regarding these Terms, contact us at:

FastForce
Sheikh Business Centre, Office 207, Al Khobar 34621, KSA
info@fast-force.com